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Personalised Jewellery

Can I Edit My Personalised Order?

We understand that you may change your mind sometimes. Order changes can be made within 24 hours after order has been placed. To make changes to your order, please contact us. Edit requests after 24…

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Can I Order My Jewellery With Special Characters?

Yes all letter accents & symbols are supported. Unfortunately the only emoji we can add is the Heart Emoji "❤️". All other emojis are not available and will not be included in your custom text.

Updated by PRYA

Can I Order My Necklace In Another Language?

Yes, our personalised items can be customised in various languages. However they may differ from the original design as these fonts were designed for the original intended language. Simply enter your…

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How do I order personalised jewellery?

Select the Personalised Item : Visit our website and browse through our range of personalised jewellery. Once you've found a piece that you love, click on the item for more details. Customise Your Se…

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Is Priority Production the same as Express shipping?

No, Priority Production and express shipping are two different services. Priority Production specifically speeds up the crafting and completion of your custom piece. On the other hand, expedited ship…

Updated by PRYA

How To Take Care Of PRYA Jewellery

All PRYA is crafted to the highest quality to ensure that it keeps its shine for as long as possible. However, as with all jewellery, there are things you can do to help maintain your item for as lon…

Updated by PRYA

How Long Will My Personalised Jewellery Take To Be Made?

Customised items are made to order, which means that there is a 2-4 week production + shipping time, this could be longer, depending on public holidays and high demand. Once the production process is…

Updated by PRYA

Do you offer personalised jewellery?

We do offer personalised jewellery. Our unique range of customisable pieces is one of the standout features of PRYA. These pieces allow you to make your jewellery truly personal and unique to you or…

Updated by PRYA

How much faster will my custom piece be produced with the Priority Production service?

Our Priority Production service aims to expedite the crafting process of your custom jewellery. While the exact time can vary depending on order volume and the complexity of the design, selecting Pri…

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What is the Priority Production service for custom pieces?

Priority Production is a premium service we offer for our custom-made jewellery pieces. By selecting this option for a nominal fee of £4.99, your order will be prioritised and moved to the front of o…

Updated by PRYA

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