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Shipping

​Where Is My Order?

Order tracking - Royal mail:. Sometimes the Royal mail tracking page appears as if there's an error or no update, but rest assured your order is on its way to you. Sometimes royal Mail will only upda…

Updated by PRYA

​Shipping Options & Times

We know that you’re excited to receive your PRYA order and that you just can't wait for it. We can't wait for you to get it either! Rest assured that we’re working hard to get your jewellery to you a…

Updated by PRYA

Will I Be Charged Customs And Import Duties?

Depending on the value of your order, your PRYA parcel may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs.…

Updated by PRYA

How Long Do Personalised Items Take To Be Delivered?

Customised items are made to order, which means that there is a 2-4 week production + shipping time, this could be longer, depending on public holidays and high demand. We will keep you updated throu…

Updated by PRYA

Does PRYA Ship Worldwide?

Yes! Of course we ship worldwide! We ship to most countries around the world and to make things easier for our customers we offer one Express Shipping method for all International orders. (2-7 Workin…

Updated by PRYA

How do I track my order?

Once your order is shipped, you'll receive a confirmation email with a tracking number. Simply click this link & enter the tracking number on the tracking page to view your order's status. Please not…

Updated by PRYA

Does PRYA ship internationally?

Yes, PRYA proudly offers worldwide shipping. For detailed information on shipping rates and estimated delivery times to specific countries, please refer to the table below. SHIPPING RATES Service Shi…

Updated by PRYA

I Have Not Received A Shipping Confirmation

If you have not received a shipping email, there may be a chance that this email has ended up in your junk or spam folders. This may also be due to an incorrect/typo in the email address inputted at…

Updated by PRYA

My Royal Mail tracking number isn't working. What should I do?

Error message: Sometimes the tracking page appears as if there's an error or no update, but rest assured your order is on its way to you. Royal Mail will only update the page once a delivery attempt…

Updated by PRYA

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