Order Cancellations
Updated
We understand that you may want to cancel your order. Please contact us and let us know, as soon as possible, as our team will be working to get your item out to you.
- Your account you used to purchase your items will be refunded.
- It may take up to 7 business days from the day your refund was approved.
Personalised Items
As each item is made specifically for each of our customers and due to the fact that we start production immediately after it is processed, please let us know within 24 hours after placing your order that you want to cancel it.
Unfortunately we cannot offer refunds on Personalised items once production has started.
- Your account you used to purchase your items will be refunded.
- It may take up to 7 business days from the day your refund was approved.
To cancel your order, please contact our customer care team here.
